Comments on: Email Merge in Word 2007

By: Jason Mitchell

Jason Mitchell — Sat, 08 Oct 2011 14:00:20 +0000

I was having the same problem myself. To fix it, I had to set Microsoft Outlook as the default e-mail client in Internet Explorer. Open Internet Explorer, click on Tools, Options, Programs tab. It was previously set to Outlook Express by default.

By: mana

mana — Tue, 04 Oct 2011 03:12:53 +0000

I’ve tried to use mail merge in words 2007 and windows mail, but also to no avail. I’ve been able to “export” the contacts to CSV format, reach the last stage in the mail merge, but when I select “electronic mail” to merge the two, I get 2 answers:

1. If I select Plain Text or Attachment, it says “Program is trying to access email address information stored in outlook. If this is unexpected, click deny and verify your antivirus software is up to date.” – It seems like it’s using microsoft outlook to send the email out and isn’t working!

2. If I select “Html” – it just says “unspecified error”

Any ideas how to move forward with this? I have to send out 1000 emails by tomorrow!!

By: Russ

Russ — Mon, 03 Oct 2011 19:32:12 +0000

I get to the final step and “Send e-Mail Messages” is grayed out. I do not have Outlook on the computer as my company uses Lotus Notes. That step does say “…sends them to your Outlook 2007 outbox (or your default email client). Is there a way to set Lotus as my default e-mail client in Word 2007?

By: ron

ron — Wed, 10 Aug 2011 19:30:23 +0000

I have 30 rows in an excell spread sheet.I want the first 5 rows to get emailed to john, the next five to Jane ect… mail merging to a word document is easy (next record…). How can I mimic this to email the data instead of printing a hard copy for each person.

By: Christina

Christina — Sun, 24 Jul 2011 10:52:50 +0000

Well…what a pitiful example of what should be a functioning product! my email merge in 2007 and my NEW computer with 2010 DOES NOT WORK…Have tried soooo many different things but my emails go from ‘finish and merge’ to the outbox in outlook and don’t go any further!!!
i have looked on so many websites and blog/forums and even have spoken to microsoft…i too have 100′s of emails to send and am spending way tooo much time TRYING to get a feature to work! why have a feature in a program that DOES NOT WORK!

By: Danielle

Danielle — Wed, 22 Jun 2011 13:00:32 +0000

Just for reference since I didn’t see any solutions on here to the problem where Word 2007 just doesn’t ‘send’ the emails to Outlook..

..I found that if I ‘run as administrator’ (Windows 7) then it works. Obviously this annoying lack of privaliges means you can’t use the merge function despite the user account being administrator already….. sort it out Microsoft!!!!

By: Russell

Russell — Thu, 05 May 2011 15:26:50 +0000

Do you have a solution for using WLM 2011 for sending out bulk e-mails rather that Outlook, which I don’t have? Is there a way to link Word 2007 to WLM as the default mail server to use?

By: Ravi kiran

Ravi kiran — Tue, 26 Apr 2011 05:49:33 +0000

Great guide, but do you know if it is at all possible to select which Outlook account to send from other than changing the default account in outlook. I have a number of email accounts setup in my outlook and I would like to select the sending account from Word.

And my problem is in can’t mention the subject

By: Elling Hamso

Elling Hamso — Fri, 11 Mar 2011 08:25:32 +0000

Has these problms been solved? I try to mail merge using Windows and Office 2007, but when I click Finish & Merge in Word, nothing happens. The emails preview ok. Anybody able to help? I have re-installed all Office 2007 programs, but to no avail.
Elling

By: Maarten

Maarten — Mon, 14 Feb 2011 14:18:01 +0000

Fortunately the solution Kathrine found has nothing to do with my word-freeze while email-merging. I have no automatic send.
I am so fed up with this that I will buy a working word-processor. I wish Bill Gates would have used half his fortune to debug his software instead of giving it away.

Maarten