Comments on: Email Merge in Word 2007

By: Trish

Trish — Fri, 13 Nov 2009 14:16:37 +0000

I find I now need to do an e-mail merge and have been reading all your comments and queries – it all looks and sounds so complicated!

My daughter has mailed me the following link which gives a tutorial from Queen’s University Belfast and I think I’m going to try and follow this one, as it looks quie straightforward. Interestingly enough on page 7 it says ‘There is no visible sign of success’!!!

http://www.qub.ac.uk/directorates/media/Media,132207,en.pdf

Anyway, good luck

By: David

David — Tue, 20 Oct 2009 12:40:06 +0000

A few of you are reporting that the merge is working but nothing is sent by Outlook. A possible fix for this (assuming it’s not a MAPI issue) is to make sure you set your default Mail browser to Microsoft Outlook and not Outlook Express.
Go to START, click RUN and type OUTLOOK. This will open the most compatible version of Microsoft Outlook. MO should automatically find and set up your account settings. Go to ToolsOptionsMail SetupEmail AccountsViewChange Email Account. select your one click CHANGE. Make sure it is correct, and type in your email password and set it to default. Now try your Word or Access email merge – it might work this time.

If not, it means your office version is incompatible with your Windows version…….which is another story!

By: Tom

Tom — Tue, 04 Aug 2009 13:51:27 +0000

I have sent a few test messages to myself, and everything works except that I cannot find a way to enter text in the subject field. Result- I am sending emails with no subject. Any hints, please?

By: Carrie

Carrie — Sun, 26 Jul 2009 20:06:02 +0000

I had difficulty with graphics and text reformatting when the message was sent via Outlook 2007 and Word 2007 email merge. My solution was to create a text box to paste in the graphics and the text, for some reason you need to insert some blank spaces, tabs, and enter or it looks goofy. This works great for messages received by Outlook and Gmail, but Yahoo was still reformating the text and one graphic did not show. I believe that Microsoft just doesn’t want you to send email blasts despite it being a feature of mail merge. I also deal with having to vertify my email every 50 names or so of my list when it is sent out on Outlook. Not great software for a simple newsletter blast to 200 people.

By: Daran

Daran — Wed, 27 May 2009 12:43:30 +0000

So the last message was posted in March. Has everyone given up or has the problem been fixed?

My XP/Outlook/Word2003 email merge worked great. Hard drive crash. New Vista/Live Mail/Word2007 email merge follows pattern described above. Appears to work, but nothing in outbox!

Any new ideas?

By: X

Tue, 03 Mar 2009 01:10:24 +0000

Tim, congrats on your Mail Merge working great for you. Unfortunately, as with most everyone else here, it does not work great for me.

However, to answer your question, if you want to edit some of the emails you’re mail merging before they’re actually sent, you can set Outlook to Work Offline (file > Work Offline), the emails you are sending should sit in your Outbox until you turn off Work Offline. You can click on the emails in your Outbox you need to edit and edit them before they’re sent. Click Send when you’re done editting the email to re-queue the email. To send your emails, turn off Work Offline and click on Send/Receive.

By: Tim

Tim — Fri, 30 Jan 2009 10:24:28 +0000

Hmm..there are more questions than answers, but I’ll try anyway.

Merging for me (Windows Vista and Office 2007) works great; however, here is my problem. I oftne send out mass emails using a database of information to personalize each letter. The individual letters; however, need to have additional information added before mailing. However, if I click to edit the individual letters, it becomes a single document without the email option. How do you edit individual letters before they are sent to email? Thanks in advance for any help.

By: Suzanne

Suzanne — Thu, 11 Dec 2008 20:40:01 +0000

I have spent the last three days on the phone with Microsoft until they simply declared that it could not be fixed. I am using Publisher 2007 with Windows Mail which their documentation says will work and they keep saying should work. I have the problem that it looks as though it works counting all the emails it is supposedly sending but then comes back with the message that 0 were sent and they have disappeared. The same thing happens with a 5 person test list in plain text. First they said I have to type in all the names everytime or send individually which I said was not an email merge, how does that help? More than one tech has declared it fixed and hung up without testing and of course it isn’t fixed.
Now they are saying I have to have Outlook 2007 but I don’t want to just spend more money for it not to work anyway. Big problem, I need to communicate with my customer lists and this is not supposed to be the only job I have.
Any experience with Outlook 2003? I don’t like the 2007 interface.

By: Heather

Heather — Tue, 25 Nov 2008 22:10:02 +0000

By the way, what email providers would you recommend.

By: Heather

Heather — Tue, 25 Nov 2008 22:09:04 +0000

Thanks TNP. Actually, it doesn’t work with two recipients either–at least not in HTML. it works with plain text. A Microsoft tech support person took over my computer for 3 hours today, editing my registry, changing the profile in outlook (getting rid of all of my unread messages and my contacts without asking), and reinstalled Word, finally declaring it fixed. It’s not fixed. Microsoft definitely has a problem here that is not being addressed.